Food and Custodial Services Director Job Description

Qualified candidates will be dedicated followers of Christ.  This person will be well organized, self motivated and have a passion for Christian camp ministry and the ministry of hospitality.  The Food and Custodial Service Director (FCSD) supports the ministry of Lake Springfield Christian Assembly by planning and preparing delicious meals for guests and campers and maintaining clean facilities during the guest group season .  They help exceed guest and camper expectations of the over all camp experience by providing healthy, timely meals and a quality dining experience.  This person must exhibit excellent use of food service equipment and be able to organize and manage shift cooks, kitchen staff, part time house keeping staff, and organize the overall cleanliness of all LSCA facilities. The FCSD  will have strong communication, leadership, and people skills.  The preferred candidate will have a background in food service or hospitality and camp related skills or an educational background including such skills.

This position is a year round full time position .  Housing is not included.

JOB DESCRIPTION

Under the direction of the management of LSCA, the Food and Custodial Service Director (FCSD) will oversee the day to day operation of food service by: staffing, planning, maintaining inventory, ordering, preparing and serving healthy and appealing meals to campers, guests, volunteers, and team members of LSCA.  In addition, the FCSD will maintain compliance with all governmental regulations and ensure safe food handling practices.  The FCSD serves on a ministry team dedicated and committed to a team approach in exercising the ministry of hospitality.  Also the FCSD needs to remember, in dealing with “subordinate” kitchen staff, that we are as much in the “business” of building leaders as we are serving guests and campers as they seek Christ.

Since food service is an essential part of the experience at for everyone at LSCA, it is a requirement that the food be presented in an appealing manner with the desire to exceed the expectations of each volunteer, camper, guest and team member.

In the Spring, Fall, and Winter, there is not as much food service.  This person will lead the custodial efforts at LSCA.

The Food and Custodial Service Director  shall be directly responsible to the Camp Manager.

GENERAL RESPONSIBILITIES

  • Lead all facets of food service at camp. This includes but is not limited to:  Manage and lead all kitchen staff with all meal prep to serve up to 220 people during the summer and meeting the varying needs of the retreat season.
  • Plan menus for all camp sessions and guest groups with dean’s or event coordinator’s recommendations
  • Develop LSCA signature dishes and menus
  • Promote practices that reduce waste while maintaining a fresh, high quality dining experience.
  • Provide subordinate kitchen staff with daily menus, recipes and prep/task lists for all meals, this should include quantities, guest counts, mealtimes, and a comprehensive list and plan for all meal components including beverages and any dietary restriction plans.
  • Manage staff execution of all food service tasks. This includes scheduling, ensuring quality work, and any follow-up for corrective action.
  • Supervise general cleaning of the kitchen, food storage, food handling and preparation, (including the monitoring of food temperature) in accordance with Health Department regulations.
  • Prepare food and kitchen supply orders for vendors.
  • Any shopping that needs to occur, whether this is through ordering from main supplier GFS, or going to smaller stores to get items unavailable through main supplier.
  • Receive, verify order and store food deliveries or train and designate an appropriate staff member.
  • Track food costs and trends in accordance with budget.
  • Set kitchen schedules and ensure that meals are served at the times indicated in the program schedule.
  • Monitor equipment condition and make recommendations for replacements, upgrades and repair.
  • Recruit and give oversight and direction to church volunteers during the summer and for special events.
  • Determine menus for campers and guests with dietary restrictions and be the primary contact for guests or the parents of campers with dietary restrictions
  • Effectively manage and mentor the rest of the kitchen staff as a leader in Christian Service
  • Make adjustments as a result of evaluations or recommendations from the management.
  • Attend staff meetings and special celebrations and other meetings as requested.
  • Maintain Food Manager’s certificate
  • Maintain proper training in handling food for all new hires and current staff.
  • Act as lead chef.
  • This is a supervisory position that typically requires the oversight of at least 3-5 food service employees and volunteers.

QUALIFICATIONS

General

  • Passion and ability to cook “from scratch” for large numbers of people.
  • Good interpersonal and communication skills
  • Able to pass background screening
  • Able to exercise basic critical thinking and take appropriate level of initiative
  • Able to maintain confidentiality
  • Able to communicate well with others
  • Able to multi-task and manage a variety of tasks

 Education

  • High School Diploma or equivalent required
  • Some college preferred
  • Culinary training a plus

Experience

  • Have a minimum of 4 years in food service industry, bulk production experience such as cafeteria or catering or hospitality / hotel environments preferred
  • Have a minimum of 2 years experience in a supervisory or managerial position is preferred

Licenses and Certifications

  • Have required professional certifications FSMC (Food Service Manager Certification) from ANSI approved course, First Aid, CPR
  • Have current valid drivers license and clean driving record and able to drive company vehicles as necessary

KNOWLEDGE OF

  • Safety procedures appropriate to duties
  • Excellent cooking skills and understanding of working in a commercial kitchen
  • Principles and processes for providing excellent customer service. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
  • Managing departmental budget and demonstrated knowledge of commercial food ordering
  • Working knowledge of Microsoft Office
  • Basic internet and social medica skills

PHYSICAL DEMANDS

  • Ability to use up to 50 pounds of force occasionally
  • Ability to grasp, push, pull, carry, or otherwise manipulate objects

 Work Expectations (Summer Season)

FULL TIME :  During this season (typically May15 -August 15) the FCSD will work ALL scheduled sessions of camp or retreats  and any additional hours needed for planning, ordering, etc.

Responsibilities include all general food service responsibilities listed previously in addition to the following:

  • During the summer, the FCSD will be responsible for the direct preparation/supervision of two the daily meal shifts along with an assistant, either breakfast and lunch (typically 6am-2pm) or lunch and dinner (typically 10am-7pm).
  • The FCSD will prepare a plan and give direction for the alternate meal shift. Meal shifts may also include the preparation of menus for adventure camps, and snacks for discovery camps.
  • Assist as needed with the hiring and recruitment of summer kitchen staff
  • Communicate with deans prior to camp session to plan session’s meals and any additional food service needs such as special snacks, meals, etc. Be open to accommodating requests as much as possible and work with the deans and staff to create an exceptional experience for the campers.
  • Delegation of responsibility as needed to adhere to the hours allotted
  • Open communication with camp management regarding other kitchen staff
  • Allow summer kitchen staff some freedom (as it is earned) to accomplish tasks without constant supervision
  • Allow opportunities for creativity and improvement of the food by the kitchen staff
  • Thoroughly communicate all special food needs for the session to the rest of the kitchen and program staff (i.e. special programs, closing programs and Adventure Camp)
  • Communicate with Program Coordinator to ensure that items from GFS for housekeeping, canteen, popcorn, or snow cones are purchased to maintain inventory.
  • Take leadership in staff devotions when requested.
  • Prepare thank you gifts for deans
  • Prepare thank you notes for kitchen volunteers

Work Expectations (August  15 to May 15)

FULL TIME:   During this season the FCSD supplement food service responsibilities with leading all custodial work on the property.

Responsibilities include all general food service responsibilities listed previously in addition to the following:

  • Assist as needed with the hiring and recruitment of seasonal retreat kitchen staff (these staff are hired on an as needed basis)
  • Assist in the recruitment and scheduling of volunteers for camp events and fundraisers
  • Train and prepare kitchen assistants and volunteers to perform the jobs assigned
  • Ensure all licenses and certifications (staff food handlers etc.) are up to date and documented
  • Communicate with guest groups prior to camp session to plan session’s meals and any additional food service needs such as special snacks, meals, etc.
  • Delegation of responsibility as needed to adhere to reasonable, sustainable hours
  • Open communication with camp management regarding other kitchen staff
  • Allow retreat kitchen staff some freedom (as it is earned) to accomplish tasks without constant supervision
  • Thoroughly communicate all special food needs for the session to the rest of the assistant kitchen staff
  • Communicate with Program Coordinator, Facilities Manager, and Camp Manager to ensure that items from GFS for housekeeping are purchased to maintain inventory
  • Maintain open communication with the Program Coordinator to prepare for guest events and camp events effectively and efficiently

Lead the custodial effort as it pertains to cleaning and organizing facilities:

  • Keep track of which facilities are being used and need cleaned.
  • Maintaining inventory of all cleaning supplies and paper products
  • Lead part time housekeeping staff
  • Create a safe and welcoming environment as it pertains organization of equipment, closets, furniture
  • Thorough cleaning of facilities between guest groups including deep cleaning frequently.
  • Assist in exterior grounds maintenance when necessary.

 PERSONAL EXPECTATIONS

Team Concept

  • Summer staff employees are to be willing to do any job asked of them. Full time and permanent staff should have the same willingness to act and serve “outside the job description”
  • Care for the LSCA grounds. We need all eyes and hands.  While walking, be constantly aware of potential risk areas, maintenance needs or trash that needs picked up or repaired.
  • Agrees (as much as possible) to not submit resignation effective during the months of May thru mid-August because of the hardship that would create for the ministry, providing no extenuating circumstances prevail.

 General Life Style

  • It is expected that permanent employees of LSCA participate in a local church.
  • Commitment to Christian principles and teachings both professionally and personally. Must be able to fully support LSCA’s Statement of Faith and Core Values.
  • At LSCA we all want to live in a Christ-like manner toward this ministry, each other, and all of our campers, guests, and volunteers. In all of our interactions, actions and decisions, we must remember that we do represent LSCA and more importantly, Christ.

1 Peter 3:8-12 Finally, all of you, be like-minded, be sympathetic, love one another, be compassionate and humble. Do not repay evil with evil or insult with insult. On the contrary, repay evil with blessing, because to this you were called so that you may inherit a blessing. For, “Whoever would love life and see good days must keep their tongue from evil and their lips from deceitful speech. They must turn from evil and do good; they must seek peace and pursue it. For the eyes of the Lord are on the righteous and his ears are attentive to their prayer, but the face of the Lord is against those who do evil.”

Galatians 5:22-6:2 But the fruit of the Spirit is love, joy, peace, forbearance, kindness, goodness, faithfulness, gentleness and self-control. Against such things there is no law. Those who belong to Christ Jesus have crucified the flesh with its passions and desires. Since we live by the Spirit, let us keep in step with the Spirit. Let us not become conceited, provoking and envying each other. Brothers and sisters, if someone is caught in a sin, you who live by the Spirit should restore that person gently. But watch yourselves, or you also may be tempted.  Carry each other’s burdens, and in this way you will fulfill the law of Christ.

  • Ensure that personal social media does not promote anything contrary to a Christian lifestyle.

 Mandatory Camp Events

  • LSCA Fundraisers
  • Volunteer Work Days (unless absence is authorized by management)
  • LSCA hosted retreats / events
  • General Board Meetings
  • It should be anticipated that all such events are attended typically from prior to start time until after the last guest/participant has left and adequate clean up is complete.

 BENEFITS

  • Base pay: $38,000/ year DOE
  • Up to $300 per month reimbursement for health insurance expenses
  • 5% of salary contributed annually to retirement fund of choice (pro-rated monthly)
  • Meals when served
  • 2 weeks paid vacation
  • Holidays: LSCA will observe Christmas Eve, Christmas Day, Thanksgiving, New Years Day, Easter, Labor Day, Memorial Day and July 4th.  If you are not specifically scheduled, you are not required to work on these days.
  • Other: Training events such as CCCA and CCL conferences and conventions are sometimes paid for in part or in full by LSCA.  These events are considered compensatory, and do not allow for payment for hours at the event.